FAQ

There are a few situations in which we are unable to process an order. First, due to varying state laws, we are unable to ship to certain states. Please see the "Shipping and Returns" page at our website footer to view a full list of restricted states.

Additionally, we must verify that all customers are above the age of 21 years old at checkout. If we are unable to verify your age based on the given information, we will be unable to process your order. If you have any questions, please visit our "Contact" page to reach us directly.

Another possibility is that the product(s) you are trying to order is out of stock.

Unfortunately due to varying state laws, we cannot process or fulfill orders to certain states. Please see the "Shipping and Returns" page in our website footer to view a full list of restricted states. We apologize for this inconvenience.

If your order never arrived, please visit our "Contact" page and provide your order number and comments and we will make sure to correct the issue.

To place an order online, you must be at least 21 years old. Your age will be verified at checkout. Different states have different laws on purchasing our products, so check your local laws to determine if you are old enough to purchase our products in store.

To make a purchase on hornetdangerlife.com, visitors are asked to provide their name, date of birth, address, and the last four digits of their social security number during checkout. This information is verified by a third-party (Agechecker.net) and cross-referenced with publicly-available records to confirm the person is of their state's legal smoking age. If a user’s public records fail to match or they do not wish to provide their social security number, they must upload a valid government-issued I.D. for review by a member of the Agechecker.net compliance team. Manual government identification reviews generally take under 1 minute.

We do not currently sell spare parts for our rollers or injectors. If you have a problem with your roller or injector please visit our “Contact” page and fill out our comment form.

Yes! We offer official HORNET DAGNER apparel and merchandise on our online store. Head over to our "Shop" section to view the full product lineup.

Turning Point Brands is the exclusive US distributor of HORNET DANGER products. If you live in Canada, please contact our Canadian distributor, Imperial Tobacco athttp://www.imperialtobaccocanada.comand click on the “Contact Us” link. If you reside in a country outside the United States or Canada, please visithttp://www.zigzag-papers.netand use the “Contact US” link.